We are listening.
We are committed to provide best solutions to your problems and aim to resolve your queries in the fastest and most efficient manner. Our customer support is available 24/7 at firstname.lastname@example.org.
If you are not satisfied with the resolution provided by customer support team or do not hear within 3 working days, we urge you to contact our Grievance Officer with the Support Ticket ID and escalate your complaint at email@example.com.
Please take note that the first point for redressal of complaints is the customer support team. You may approach Grievance officer only if the complaint is not resolved by the customer support team.