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Withdrawal Policy
Adda52 offers a transparent and user-friendly withdrawal process.
The amount the user chooses to withdraw gets instantly deducted from his Adda52 account disallowing the user to use that amount for playing.
When you request for withdrawal, firstly the deposit amount will be withdrawn. If the deposit section doesn't have sufficient balance to match the requested withdrawal amount, the remaining amount will be taken from the winnings.
There are no charges/deduction for withdrawing your prize money until the user is found to be involved in any malicious activity/unfair game-play.
Withdrawal Processing Time
Withdrawals are processed on all days (including weekends).
All the Withdrawals requested/modified before 8 p.m. on all days get processed on the very same day. Any request received/modified outside the defined window will get processed the next working day.
Once processed from our end, it usually takes up to 6 hours for the funds to reflect into your bank account depending upon your bank processing speed. Sometimes the payment gets stucked at the bank's end and may take up to 72 hours to reflect into your bank account.
Your withdrawal may fail sometimes if the receiving bank is having downtime at the time the transaction is initiated. If this happens, the withdrawal may get reversed/failed. In such a scenario, the bank takes 5-7 working days to update the reversal statuses. You don't need to worry - if the transaction is reversed/failed, the funds will be credited back to your Adda52 Poker account.
Note: Downtime periods vary from bank to bank.
Instant Withdrawal
To take your experience 1 step higher, we have introduced Instant Withdrawal facility wherein, once you raise the withdrawal request, your withdrawal amount will get transferred in your Bank account within seconds 24x7! However, to avail Instant Withdrawal benefit, you must fulfill the following criteria:
You must have made a successful deposit at least once.
Your lifetime withdrawal (including current Withdrawal request) amount should be lesser than double of your lifetime deposit amount.
PAN and Bank Documents should be verified on Adda52.
Tier wiser Instant Withdrawal benefit can be understood by referring to following table:
| Loyalty Club | Daily Limit (Up to) |
|---|---|
| Rookie | ₹ 1,000 |
| Jacks Den | ₹ 2,000 |
| Queens Haven | ₹ 5,000 |
| Kings Court | ₹ 5,000 |
| Acers Adda | ₹ 10,000 |
Document Verification
Adda52 reserves the right to ask its users to submit their KYC/PAN documents at any point in time. It's always better to get it done proactively to avoid any delays.
In case your PAN/KYC information is not verified, Please go to My Account > My Profile and upload the required documents to get them verified.
If your bank details are not updated in our records, please update the bank details after raising your withdrawal request.
In case of any query, please send a mail to info@adda52.com from your registered e-mail address.
Withdrawal of deposited amount
Withdrawal of deposits is only allowed once you make the required release units.If user has not used any bonus code at the time of deposit, user has to earn 'Release Units' equivalent to 12% of the deposited amount. In cases where the user has availed/used any promotional offer/bonus code, the terms of the respective offer have to be fulfilled.
For every Rs.100 wagered, a player earns 6 Release Units.
You can check the remaining required release units to make your amount withdrawable from the "Hold Amount" section.
If the user fails to accumulate the required Release Unit and asks for withdrawal, Adda52 reserves the right to charge a penalty.
TDS Deduction
Withdrawal Criteria
You should have made a minimum deposit in your Adda52 account before placing a withdrawal request.
You can transfer the entire withdrawable balance into your bank account any time you want.
Please refer to the following table to know daily limit on the number of withdrawals you can make on Adda52 Poker.
| Loyalty Club | Allowed withdrawal Count/Day |
|---|---|
| Rookie | 2 |
| Jacks Den | 2 |
| Queens Haven | 3 |
| Kings Court | 3 |
| Acers Adda | 4 |
TDS Deduction
Adda52 follows the Income Tax Act regulations on all Cash withdrawals. At the time of withdrawal, a TDS of 30% is applicable on the user's net winnings. This means, the player will receive money post the applicable tax deduction into their Bank account.
Example:
A user has Withdrawable Balance: 30,000 (deposit 5,000 + winning 25,000) The user withdraws ₹20,000 (5000 Deposit + 15000 Net winnings). 30% TDS will be applicable on net winnings i.e. 30% of 15000. TDS amount applicable on withdrawal request - ₹4500.
You can read the TDS Policy Here
NOTE: As per the Indian Income Tax Act, every person is liable to pay his due taxes to the government on his own. Adda52.com is not responsible to fulfill a player’s personal tax-related liabilities in any situation.
In special cases, additional information may be required for a withdrawal to be processed. From time to time it may also be necessary to withhold player winnings until the completion of gameplay or fraud reviews, which are routinely carried out in order to ensure the integrity of our games.
You can always contact us on 1800 572 0611 or e-mail us at info@adda52.com
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