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Withdrawal Policy
Adda52 offers a transparent and user-friendly withdrawal process.
The amount the user chooses to withdraw gets instantly deducted from his Adda52 wallet balance once the request is placed, hence is not available to use that amount for game play unless the user cancels the withdrawal request.
Upon placing a withdrawal request, firstly the deposit amount released will be withdrawn followed by the amount from the winnings amount subject to overall balance available.
There are no charges/ deduction for withdrawing your winnings till such time the user is found to be involved in any malicious activity/unfair game-play is identified by our Compliance teams.
Withdrawal Criteria
You should have made a minimum deposit in your Adda52 account before placing a withdrawal request.
You can transfer the entire withdrawable balance into your bank account any time you want.
Please refer to the following table to know the withdrawal limits permissible based on your Club level on Adda52 Poker.
| Loyalty Club | Withdrawals/ Day | Max Amount/ Trans. |
|---|---|---|
| Rookie | 2 | ₹2,50,000
Up to ₹ 5 Lacs/ day |
| Jacks Den | 2 | ₹2,50,000
Up to ₹ 5 Lacs/ day |
| Queens Haven | 3 | ₹2,50,000
Up to ₹ 7.5 Lacs/ day |
| Kings Court | 3 | ₹2,50,000
Up to ₹ 7.5 Lacs/ day |
| Acers Adda | 4 | ₹2,50,000
Up to ₹ 10 Lacs/ day |
Instant Withdrawal
Once you raise the withdrawal request, your withdrawal amount will get transferred in your Bank account within seconds 24x7! However, to avail Instant Withdrawal benefit, you must fulfill the following criteria:
- You must have made a successful deposit at least once.
- Your lifetime withdrawal (including current Withdrawal request) amount should be less than double of your lifetime deposit amount.
- PAN, KYC and Bank Documents should be verified on Adda52.
Tier wiser Instant Withdrawal benefit can be understood by referring to following table:
| Loyalty Club | Daily Limit (Up to) |
|---|---|
| Rookie | ₹ 1,000 |
| Jacks Den | ₹ 2,000 |
| Queens Haven | ₹ 5,000 |
| Kings Court | ₹ 5,000 |
| Acers Adda | ₹ 10,000 |
Normal Withdrawal Processing Time
Withdrawal process will start within a few minutes of initiating the request.
Once processed from our end, it usually takes up to 4 hours for the funds to reflect into your bank account depending upon your bank’s approval and processing systems. Sometimes the payment gets held up at the bank's end and may take up to 72 hours to reflect into your bank account.
It is possible that the withdrawal request may fail at times if the receiving bank is having downtime at the time the transaction is initiated. If this happens, the withdrawal may get reversed to your wallet. In such a scenario, the banks usually take 5-7 working days to update the reversal status. Rest assured, if the transaction is reversed/ failed, the funds will be credited back to your Adda52 Poker account.
Note: Downtime periods vary from bank to bank.
Document Verification
Adda52 reserves the right to ask its users to submit their KYC/ PAN documents at any point in time. It's always better to get it done proactively to avoid any delays.
In case your PAN/ KYC information is not verified, Please go to My Account > My Profile and upload the required documents to get them verified.
If your bank details are not updated in our records, please update the bank details after raising your withdrawal request.
Withdrawal of deposited amount
Withdrawal of deposits are based on the PGPs earned by a player. For every ₹0.10 rake a player generates via game play, they earn 1 PGP.
In short, the PGPs generated by a player will determine the amount of money that can be converted from deposit balance to withdrawable balance. The PGPs required to convert the deposited amount to the withdrawable amount will vary on the deposit offer that was used by the player.
In cases where the user has availed/ used any promotional offer/bonus code, the terms of the respective offer have to be fulfilled.
TDS Deduction
Adda52 follows the Income Tax Act regulations on all Cash withdrawals. At the time of withdrawal, a TDS of 30% is applicable on the user's net winnings. This means, the player will receive money post the applicable tax deduction into their Bank account.
Example:
A user has Withdrawable Balance: 30,000 (deposit 5,000 + winning 25,000) The user withdraws ₹20,000 (5000 Deposit + 15000 Net winnings). 30% TDS will be applicable on net winnings i.e. 30% of 15000. TDS amount applicable on withdrawal request - ₹4500.
You can read the TDS Policy
NOTE: As per the Indian Income Tax Act, every person is liable to pay his due taxes to the government on his own. Adda52.com is not responsible to fulfill a player’s personal tax-related liabilities in any situation.
In special cases, additional information may be required for a withdrawal to be processed. From time to time it may also be necessary to withhold player winnings until the completion of gameplay or fraud reviews, which are routinely carried out in order to ensure the integrity of our games.
You can always contact us on 1800 572 0611 or e-mail us at info@adda52.com
